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Quality Policy
At NMHG, it is our policy to deliver products and services that meet or exceed the expectations of our customers.
This is accomplished by:
- Understanding completely our Customer's requirements on a global basis
- Translating these customer requirements into an effective and capable product and services strategy through excellence in Product Development and Product Support
- Manufacturing products under controlled conditions with capable processes and competent personnel
- Implementing sourcing policies and actions that promote long term, mutually beneficial supplier relationships and ensuring superior quality, delivery, responsiveness and value
- Verifying and validating that products, parts and product support services will meet all customer requirements
- Continuously monitoring, analyzing and improving all processes affecting the quality of our product and product support services
- Actively supporting and complying with all regulatory and environmental requirements
©Copyright, NACCO Materials Handling Group, Inc., 2003-2010. The Hyster®, Yale®, Sumitomo-Yale®, and Sumitomo® names, and designs, logos and related marks, are registered trademarks or trademarks of NACCO Materials Handling Group, Inc., or its subsidiaries or affiliates, or other owners of such marks. All rights reserved.Terms of Use - Privacy Policy
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Global Operations
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