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NMHG Mission Statement
Mission Statement
Our vision is to be the leading global supplier of lift truck products while meeting the expectations of our stakeholders who are our external and Internal customers.
To achieve this we must:
- Be aware of and responsive to the needs, of our Internal and external customers.
- Achieve operational excellence by meeting the quality and time requirements of all customers at the lowest cost.
- Aggressively drive the total quality process to continuously improve performance in all aspects of our business.
- Provide competitive products and services to the user in our chosen markets.
- Develop separate marketing and independent distribution organizations dedicated to continuously improving the market share of NACCO Materials Handling Group, Inc. products.
- Promote mutually beneficial external relationships, which conserve our resources and enhance our growth opportunities.
- Create a caring, communicative and participative culture where everyone understands they are here to serve a common purpose.
- Continue to demand the highest standards of personal integrity and ethics in all aspects of the business.
Successful execution of our mission will enable us to grow profitably and provide increasing opportunity, reward and security for all who are involved in our business, while fulfilling the expectations of our stakeholders.
©Copyright, NACCO Materials Handling Group, Inc., 2003-2010. The Hyster®, Yale®, Sumitomo-Yale®, and Sumitomo® names, and designs, logos and related marks, are registered trademarks or trademarks of NACCO Materials Handling Group, Inc., or its subsidiaries or affiliates, or other owners of such marks. All rights reserved.Terms of Use - Privacy Policy
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A Tradition of Leadership
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