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NMHG Customer Focus Statement
Customer Focus
When a customer enters a Hyster or Yale lift truck dealership in any one of more than 100 countries world-wide, they can choose from the broadest product lines available in the industry. They can also choose from our line of replacement parts for every major lift truck brand sold today. Behind the
scenes of this unique product delivery network is NACCO Materials Handling Group, a support system of automated production plants, engineering facilities, administrative and retail distribution center's that is now over 8, 000 people strong.
Our three operating divisions - America's, Europe and The Middle East and Africa, and Asia-Pacific link 14 production plants in 8 countries. Each plant has its
own unique character and is capable of assembling diverse product ranges and components to meet customer demand.
Our global manufacturing presence also ensures that dealer commitments to customer service can be met at a regional level when factory support is needed.
The people and resources of NACCO Materials Handling Group are standing behind both Hyster and Yale, wherever in the world those familiar names are found. Globally we are united in a single common goal - to delight our customers in both the products and support services we provide.
©Copyright, NACCO Materials Handling Group, Inc., 2003-2010. The Hyster®, Yale®, Sumitomo-Yale®, and Sumitomo® names, and designs, logos and related marks, are registered trademarks or trademarks of NACCO Materials Handling Group, Inc., or its subsidiaries or affiliates, or other owners of such marks. All rights reserved.Terms of Use - Privacy Policy
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Global Market Leadership
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